Press

One Step Beyond Podcast | 2021

CANADIAN HR REPORTER ARTICLE | 2020

People profile: CPO Keri Fraser

HOW CANADA’S BEST EMPLOYERS PROVIDE BETTER FEEDBACK TO HELP WORKERS IMPROVE | 2016

Colliers International revamped its employee-review process, scrapping a cumbersome annual check-in and focusing on regular, actionable feedback.

TenantTalks Recap: Designing The Workplace Of Today

Q 1: Why Did You Decide To Keep A Physical Office? 

A company may choose to keep a physical workspace for several reasons. The main reason our panelists discussed was that their employees wanted a place where they could connect with one another and congregate to foster a more collaborative workplace. Arnaud, the CEO of Clearly, states that they decided to keep a physical office because they wanted a home base for when people want to connect. Whether they want to connect with the team, the purpose of the company or the culture, a physical connection once a month is ideal. Furthermore, Arnaud goes on to say that the office, 

“Is a place of energy, when you exit the elevator there is music, there is a vibe which I think is very energizing for everybody” 

Keri, the Chief People Officer at Westland Insurance, and Carol, the Director of Diversity and Inclusions at Best Buy, raise the point that not everyone has an office space at home. If they can work from home, some people struggle with a work/life balance when working remotely. A physical office is critical so that people can break their routine and not be working 24/7. Often, the decision is not made by the CEO or the executive team but rather by the employees’ desire and need for physical space. A workplace produces a distinct energy that cannot be replicated in a remote environment. 

“Why DE&I is important to Westland's successful growth strategy”

In 2021, while acquiring brokers left, right and centre, Westland undertook a complete refresh of its culture, brand, and organizational values – ensuring that DE&I was engrained within its framework.

“That was really important because that framework is really an umbrella for everything we do,” said Fraser. “So, we felt like it really has to start there at that strategic macro level. We also redid our five-year vision with strategic pillars, and we have one strategic pillar that's 100% focused on being a modern and inclusive employer. That's the first thing - really starting out at that strategic level and ensuring that's communicated to every employee.”

“Diversity, equity and inclusion: Asking the ‘uncomfortable’ questions”

ONE-DEGREE SHIFT PODCAST | Episode 60: Creating a Unique Culture with Keri Fraser

DIVERSITY & INCLUSION: ACTIONABLE STEPS LEADERS CAN TAKE TOWARDS REAL CHANGE. EP.1 | 2019

Cadence Leadership Podcast

CREATING A TEAM OF STORY TELLERS | 2019

The Inspire Podcast by the Humphrey Group

COLLIERS TURNS TO SPORTS TEAMS’ RECRUITMENT PLAYBOOK | 2018

Keri Fraser, vice-president of people services with Colliers North America, joins BIV to share why the firm is pulling from the playbooks of major sports teams for recruitment strategies.